So I drove all the way to the ranch today to "self install" the DSL modem. It didn't work. Two hours between being on hold and chatting with Frontier, I gave up. This shouldn't be this hard.
So on my last chat, the customer service rep tells me a technician needs to come out. I agree, but wasn't I told last week that this was a self install? Didn't I drive to the ranch last week only to be stood up by the tech that never showed?
Sigh.
Let's try this again, shall we? This Friday. Again.
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